Amazon Payments is a service that provides you with the ability to send and receive payments for goods or services by using the payment methods already associated with your Amazon.com account. To make a payment, you can use a credit card, bank account, or Amazon Payments Account balance.
Any abnormal state for purchase please go to IGG Service for more help.
1. You may usually receive the points after you purchase within 12 hours.
2. You may receive our reply within 48 hours in weekdays when your purchase is in abnormal state.
However, the reply will be postponed for 48 hours automatically in holiday or red-letter days.
1, How do I sign up?
You'll be prompted automatically to sign up for an account when you make your first payment with Amazon Payments. If you already have an Amazon.com account, we will set up a Personal Account with Amazon Payments that allows you to send payments using credit cards. There is no separate registration process.
If you want to receive payments using Amazon Payments, or you want to pay using a bank account, you can enhance your Personal Account. There are a several account types to choose from. Learn more about the account types available.
2, Am I protected when I use Amazon Payments?
If there are ever unauthorized Amazon Payments charges against your credit card or bank account, you can dispute the charge with us. Depending on how quickly you notify us about any unauthorized transactions, you may not be held responsible for those charges. If you submit payment for a product or service and you do not receive the item, or it is materially different than advertised by the merchant, you can dispute the transaction and request reimbursement. Learn more about transaction disputes.
3, Is my payment information shared with anyone?
We do not share your credit card or bank account information with third parties without your consent. You do not need to disclose your payment information to others when you use Amazon Payments. Because your Amazon Payments account is linked to your Amazon.com account, any changes you make to payment methods in your Amazon Payments account will appear on your Amazon.com account (and vice versa).
4, What payment methods can be used with Amazon Payments?
You can make a payment using credit cards, your bank accounts, or Amazon Payments account balance. Accepted credit cards include Visa, MasterCard, Discover, American Express, and Diners Club. To make a payment using your bank account, you'll need to complete a bank account verification process through your Amazon Payments account. Learn more about adding payment methods to your account.
5, Why do I need to provide security questions and answers?
We use the security questions and answers you provided during registration to help protect your account. We will ask you to verify your security questions and answers when adding new bank account information to your Amazon Payments account.
6, Can I change my security questions and answers?
No, you cannot change the security questions and answers that you supplied at the time of account registration.
7, What if I forget my security questions and answers?
To protect your privacy and financial information, we cannot tell you the answers you supplied at the time of account registration. For the same reason we are unable to allow you to reset the security questions. If you have forgotten your security questions or answers and you need to verify your bank account, you may be able to complete the verification process through alternative procedures. Please contact us to request more information.
8, How do I change my account information?
You can manage many aspects of your Amazon Payments account on the Amazon Payments website (https://payments.amazon.com). Go to Amazon Payments website, click the Your Account link, and then click Edit My Account Settings at the top of the page to manage payments related to your account.
Some of your account information, including your e-mail address and password, can be changed only on Amazon.com. Learn more about managing your account information.
9, How do I make a payment?
When you see Amazon Payments is an accepted payment method for a product or service you want to purchase, simply click the Amazon Payments logo, enter your Amazon.com e-mail address and password, and then select your payment method. Learn more about making payments with Amazon Payments.
10, How do I withdraw funds from my Amazon Payments Account?
If you want to withdraw funds from your Amazon payments account, you can do so by initiating either an Amazon.com Gift Card purchase or a transfer to your bank account. To transfer funds to your bank, you must complete the bank account verification process. Learn more about withdrawing funds from your Amazon Payments Account.
11, I think I just received a phishing e-mail. What do I do?
If you receive a phishing e-mail message, we ask that you report it as quickly as possible. Please contact us to report a phishing e-mail message. Learn more about identifying and reporting phishing e-mails.
12, How can I see a list of my subscriptions?
Amazon Payments provide a single view for all your subscriptions. To view your subscriptions, you need to log in to your Amazon Payments account. Click Your Account at the top of the page, and then click the Your Subscriptions link to view the Subscription Details page. This page displays all your subscriptions starting with the most recent active subscription. To view the details of a specific subscription, click Details.
13, How can I cancel my subscription?
You can cancel your subscription by clicking the Cancel Subscription button on the Subscription Details page. Once the cancellation is processed, you will receive a notification e-mail confirming the cancellation.
14, How can I change the payment method for a subscription?
You can change the payment method associated with a subscription by clicking the Edit button next to your payment method on Subscription Details page. On the next page, you can select a new payment method and then confirm this change.
15, How do I file a dispute for my subscription?
To file a dispute with Amazon Payments, please refer to the information at our Transaction Dispute page.
More details please visti Amazon FAQ